Founded in 1836, Confiserie Sprüngli is today the most renowned confiserie in Europe. With 1,000 employees, the company generates an annual turnover of over 100 million Swiss Francs.
The Sprüngli products are now sold in 19 stores in Switzerland, with representations outside Switzerland; they are also increasingly sold online.
As Sprüngli had neither the time nor the necessary resources to deal with expenses outside the strategic cost areas, Expense Reduction Analysts was commissioned to undertake the investigation of overhead costs.
At the time, Sprüngli spent almost CHF 480,000 for the maintenance and glass cleaning in all their Swiss stores. There was in addition CHF 26,000 for the maintenance cleaning of the company headquarters and almost CH 500,000 for that of the production facilities. For their cleaning needs, the company worked with eight service providers for the stores, and with another for the upkeep and cleaning of the headquarters.